POD Supplier

CustomCat

Active

CustomCat is a print-on-demand supplier focused on fast fulfillment and competitive pricing.

1 Regions

4+ Product Types

3+ Integrations

Visit CustomCat Read Full Review

Overview

Supplier Overview

Regions Served

global

Reliable fulfillment and shipping available in these regions.

Primary Markets

ecommerce dropshipping

Best suited for these seller types and business models.

Fulfillment Locations

USA Canada UK EU

Print centres close to your customers for faster delivery.

About

CustomCat

2015 Founded

Headquarters Detroit, Michigan, USA

CustomCat is an in-house print-on-demand and dropshipping fulfilment platform based in Detroit, Michigan. Operating from a 100,000 sq ft facility that runs 24/7 and ships over 40,000 units daily, CustomCat differentiates itself through its proprietary DIGISOFT® printing technology — a hybrid approach combining the best of DTG and DTF — alongside dye sublimation and embroidery. With a free Lite plan and an optional PRO subscription for steeper wholesale discounts, it is a strong choice for US-focused sellers seeking fast fulfilment and healthy margins.

Catalogue

Product Types 4 categories

apparel wall art mugs accessories

Visit CustomCat's website for full catalog specs, pricing, and customisation options.

Full Catalogue

Product Catalogue Details

Apparel

T-shirts Hoodies Sweatshirts Jackets Polo shirts Button-up shirts Tank tops Athletic apparel Joggers & pants All-over-print apparel Women's tops Youth apparel Baby apparel Hats & caps

Housewares

Mugs (11oz, 15oz) Enamel camping mugs Tumblers Rugs & mats Indoor doormats Pillows Blankets Towels Canvas prints Ornaments

Accessories

Tote bags Backpacks Footwear Phone cases Miscellaneous accessories

CustomCat carries 200+ products across 50+ recognised brands. Product availability is consistent across all plans — the tier only affects wholesale pricing, not catalogue access.

Integrations

E-commerce Platforms

shopify etsy woocommerce

CustomCat offers native integrations for Shopify, WooCommerce, BigCommerce, and Etsy. Developers can also connect via the REST API — which supports webhooks for real-time order event notifications — or submit orders in bulk using CSV upload. API access is included on all plans at no extra cost.

Shipping

Shipping & Fulfillment

Production Time

2–3 business days (typically under 3 business days)

All orders are produced and shipped from CustomCat's Detroit, Michigan facility. Domestic US orders ship via OSM or UPS and typically arrive within 2–6 business days on the Economy option, with 2-day and overnight upgrades available. International delivery ranges from 1–4 weeks. Note that 2-day and overnight services cannot be delivered to PO boxes.

Quality

Print Quality

Print Methods

DIGISOFT® (proprietary hybrid DTG + DTF technology) Dye Sublimation Embroidery

Materials

Carries 50+ recognised brands including Bella + Canvas, Next Level, and Gildan. Product quality is generally consistent given in-house production.

Colour Accuracy

DIGISOFT® delivers ultra-vivid colours with pixel-level precision across cotton, polyester, and activewear fabrics. Sublimation provides bright, durable results on hard goods and all-over-print blanks.

Durability

DIGISOFT® prints are engineered not to crack, fade, or peel with standard garment care. Unlike traditional DTG, they require no special washing instructions.

Pricing

Pricing Model

How It Works

Wholesale base cost per item; you set your own retail price. Free Lite plan or optional PRO subscription for discounted pricing.

Example Base Prices

T-shirt: $9.58 (Lite) / $6.90 (PRO) / ~$6.00 (Enterprise)
11oz Mug: $6.82 (Lite) / $3.75 (PRO) / ~$3.45 (Enterprise)

Discounts & Savings

PRO plan saves 20–40% on wholesale costs. New users receive a 60-day free trial of PRO.

Tools

Tools & Features

Mockup Generator

CustomCat includes an in-platform mockup generator for previewing designs on products before publishing to connected stores.

Branding Options

White-label shipping (no CustomCat branding on packages)
White-label fulfilment on Etsy

White Label

CustomCat ships orders under your brand name with no CustomCat branding on packaging. However, it does not currently offer custom branded packaging, hang tags, or branded inserts — sellers requiring extensive custom packaging should consider complementary solutions.

Review

Key Features & Benefits

CustomCat offers fast POD fulfillment with competitive pricing for ecommerce businesses.

Supplier Tags

#print on demand #fast fulfillment #competitive pricing

Verdict

Pros & Cons

Pros

Proprietary DIGISOFT® printing — a hybrid DTG+DTF method delivering vivid, durable prints across all fabric types.
Highly competitive pricing — PRO plan cuts wholesale costs by 20–40%, making it one of the cheapest options per unit for US sellers.
Fast US fulfilment — production under 3 business days from an in-house Detroit facility shipping 40,000+ units daily.
No minimum orders — start selling with a single item, ideal for new and small stores.
Free plan available — fully functional Lite tier with no monthly fee.
REST API with webhooks — solid developer integration options included on all plans.
Phone support — direct phone access sets it apart from many POD competitors.

Cons

Single US fulfilment location — all orders ship from Detroit, so international delivery can take 1–4 weeks.
Limited branding options — no custom packaging, hang tags, or branded inserts compared to Printful or Gelato.
Smaller product catalogue — around 200+ products versus 300+ at some competitors.
Fewer platform integrations — native apps for Shopify, WooCommerce, BigCommerce, and Etsy only; no Wix or Squarespace.
Support hours are business-hours only — no 24/7 live chat for urgent issues.

Ratings

Our Ratings

Product Variety 3.8/5

Print Quality 4.3/5

Shipping Speed 4.2/5

Integration Support 3.8/5

Pricing 4.5/5

Seller Support 3.7/5

Ratings are a comparative guide within the Printsgram directory. CustomCat scores especially well on pricing competitiveness and print quality (DIGISOFT®) but slightly lower on product variety and integration breadth compared to network-based platforms. Always test samples and check the latest seller feedback before committing.

Get Started with CustomCat

Create a free account on CustomCat and start selling your designs. No upfront cost — pay only when you make a sale.

Get Started

How to sell products with CustomCat

Step 01

Create Account

Step 02

Connect Your Store

Link your Shopify or other store with a one-click integration. Setup takes minutes.

Step 03

Start Selling

Upload your designs, publish products, and CustomCat handles printing and fulfillment.

Get Started with CustomCat Free to join · No monthly fees · Pay only when you sell

FAQ

Frequently Asked Questions

Is CustomCat free to use?

Yes — the Lite plan is completely free with no monthly subscription fee. You get full access to the product catalogue at standard wholesale prices and pay only when orders are placed. The optional PRO plan costs $30/month (or $25/month billed annually) and unlocks 20–40% discounts on wholesale prices, which can significantly improve margins for higher-volume sellers. New users receive a 60-day free trial of PRO.

How does CustomCat's DIGISOFT® printing differ from standard DTG?

DIGISOFT® is CustomCat's proprietary hybrid technology that combines elements of DTG (Direct-to-Garment) and DTF (Direct-to-Film) printing. Unlike standard DTG, DIGISOFT® applies far less ink, sits better on the garment, and works consistently on all fabric types — including polyester and activewear — without the plasticky feel sometimes associated with DTF. The result is ultra-vivid colour, pixel-level precision, a soft hand feel, and prints that won't crack, fade, or peel with normal washing.

Which ecommerce platforms does CustomCat integrate with?

CustomCat offers native integrations for Shopify, WooCommerce, BigCommerce, and Etsy. Developers can also connect any custom storefront or platform via the REST API, which supports webhooks for automated order event notifications. Bulk orders can additionally be submitted via CSV upload. API access is included on all plans at no extra cost.

How long does fulfilment and shipping take?

Production is typically completed in 2–3 business days. For US domestic orders, Economy shipping adds a further 2–6 business days; Ground shipping varies by distance from Detroit. Express options include 2-Day (2 business days after production) and Overnight (next business day after production). International orders can take 1–4 weeks depending on the destination country.

Where does CustomCat ship from?

All orders are produced and dispatched from CustomCat's in-house 100,000 sq ft facility in Detroit, Michigan, USA. There are no partner or overseas fulfilment centres. Shipping is handled via OSM and UPS carriers. CustomCat ships to nearly every country worldwide.

Does CustomCat offer white-label or branded packaging?

CustomCat ships orders under your brand — customers will not see CustomCat's name on their packages. However, CustomCat does not currently offer custom branded packaging, hang tags, or personalised inserts. White-label fulfilment is also available for Etsy stores. If extensive custom branding is a priority, consider pairing CustomCat with a separate packaging supplier or evaluating alternatives such as Printful.

What print methods does CustomCat support?

CustomCat supports three decoration methods: DIGISOFT® (proprietary hybrid DTG+DTF, used for most apparel), dye sublimation (for all-over-print items, blankets, mugs, and hard goods), and embroidery (for hats, polo shirts, and selected apparel). The platform's product pages indicate which method applies to each item.

Is there a minimum order quantity on CustomCat?

No — CustomCat has no minimum order requirements. You can fulfil a single item per order, making it suitable for on-demand dropshipping without holding any inventory. This applies across all plans, including the free Lite tier.

How do I connect my Shopify store to CustomCat?

In your CustomCat account, navigate to Stores and click Add Store. Select Shopify, enter your store URL, and follow the OAuth prompts to grant access. Once connected, you can push products to your Shopify storefront and CustomCat will automatically receive and fulfil orders as they come in. Ensure your Shopify store is live and payment methods are configured before connecting.

What brands of blank products does CustomCat carry?

CustomCat stocks blanks from over 50 recognised brands, including Bella + Canvas, Next Level, Gildan, Hanes, Port & Company, and Adidas. This gives sellers the flexibility to choose a blank that suits their target audience — whether budget-friendly basics or premium fashion-forward styles.

How does CustomCat's PRO plan affect profitability?

The PRO plan ($30/month or $25/month annually) provides 20–40% off standard wholesale prices. For example, a basic T-shirt drops from $9.58 to $6.90, and an 11oz mug from $6.82 to $3.75. At typical retail price points, the monthly plan cost is often recovered after a relatively small number of sales. New users receive a 60-day free trial to assess profitability before committing.

Does CustomCat have an affiliate programme?

Yes, CustomCat runs an in-house affiliate programme that pays a commission on purchases made by customers you refer. Commissions are paid via PayPal. Affiliates receive promotional materials including banners, text links, and coupon codes. The exact commission rate and cookie duration are not publicly listed — visit customcat.com or contact their team directly for current terms.

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